Frequently Asked Questions

Pallet Flow Liquidation is an online marketplace that sells liquidation pallets and wholesale lots sourced from major retailers. Our inventory includes overstock, shelf-pulls, customer returns, and surplus goods at discounted prices.

Product conditions vary and may include new, like-new, used, untested, or mixed condition items. Each listing clearly explains the condition so you know what to expect before purchasing.

Because liquidation inventory is sold at wholesale prices, most sales are final. However, if you receive the wrong pallet or experience significant shipping damage, please contact us within 48 hours of delivery.

When available, we provide a manifest or product list to give you an idea of what’s included. Please note that manifests are not guaranteed and may not be 100% accurate due to the nature of liquidation inventory.

No, pallets and wholesale lots are sold as pre-packed units. Items cannot be swapped, removed, or customized unless clearly stated in the listing.

Shipping costs and timelines depend on pallet size, weight, and delivery location. Once your order is shipped, tracking information will be provided. Delivery times may vary due to carrier schedules.

If your pallet arrives with visible damage, please note it with the carrier at delivery and contact us within 48 hours with photos or videos. This helps us resolve the issue quickly.

Local pickup may be available depending on inventory location. If pickup is offered, it will be clearly stated on the product listing or discussed before purchase.

Many customers successfully resell liquidation inventory, but profitability depends on market demand, product condition, and your resale strategy. We recommend doing research and starting with smaller purchases if you’re new.

Our support team is here to help. You can reach us by email with any questions before or after purchase.