Terms & Conditions

By accessing or purchasing from our website, you agree to the terms outlined below. These terms are here to keep things clear, fair, and transparent for everyone.

If you have any questions, feel free to reach out we’re always happy to help.

1. Who We Are

Pallet Flow Liquidation is an online liquidation marketplace offering pallets, lots, and wholesale inventory sourced from major retailers. Our products include overstock, shelf-pulls, customer returns, and surplus goods.

2. Using Our Website

By using this website, you agree that:
• You are at least 18 years old or using the site under adult supervision
• You will use the site for lawful purposes only
• You will not attempt to misuse, disrupt, or harm the website or its users

We reserve the right to restrict access if these terms are violated.

3. Product Information & Condition

Because we sell liquidation inventory:
• Item conditions may vary
• Products may be new, used, untested, or mixed condition
• Packaging may be damaged or missing

We do our best to provide accurate descriptions, photos, and manifests when available. However, minor variations are normal in liquidation sales and should be expected.

4. Pricing & Payments

• All prices are listed in USD unless otherwise stated
• Prices may change at any time without notice
• Full payment is required before orders are processed or shipped

We reserve the right to cancel or refuse any order due to pricing errors, availability issues, or suspected fraud.

5. Orders & Order Acceptance

Once you place an order:
• You will receive an order confirmation email
• Orders are considered accepted once payment is successfully processed
• We may cancel an order if inventory becomes unavailable or if an issue arises

If an order is canceled, you will receive a full refund.

6. Shipping & Delivery

Shipping timelines may vary based on location, pallet size, and carrier availability. Once an order leaves our facility:
• We are not responsible for carrier delays
• Any visible damage must be noted at delivery
• Claims for shipping damage must be reported within 48 hours

7. Returns & Refunds

Due to the nature of liquidation inventory, most sales are final. Please review our Return & Refund Policy for full details on eligibility, exceptions, and how to submit a claim.

8. Risk Acknowledgement

By purchasing from Pallet Flow Liquidation, you understand that:
• Liquidation buying carries some level of risk
• Not all items may be resell-ready
• Profitability depends on market demand and resale strategy

We encourage customers to review listings carefully and ask questions before purchasing.

9. Intellectual Property

All content on this website including text, images, logos, and branding belongs to Pallet Flow Liquidation and may not be copied or used without written permission.

10. Limitation of Liability

Pallet Flow Liquidation is not responsible for:
• Business losses or resale outcomes
• Indirect or incidental damages
• Misuse of purchased products

Our liability is limited to the amount paid for the product.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page, and continued use of the website means you accept the updated terms.